Mercy
12700 Southfork Road
St. Louis, MO 63128
Schedule: Monday through Friday, Full Time, Exempt Position
Qualifications
Education: High School diploma or GED. Bachelor's degree or equivalent experience required.
Experience: Knowledge and experience with Microsoft Office required.
Preferred Experience: 2 or more years' experience in a physician or medical office preferred. Lead or supervisory experience preferred.
Preferred Knowledge: Knowledge of managed care billing practices preferred.
Key Responsibilities:
Lead and inspire clinic staff, ensuring smooth day‑to‑day operations, optimal team performance, and a supportive work environment.
Champion operational excellence by ensuring all clinical, technical, and administrative processes align with Mercy’s standards and regulatory requirements.
Partner closely with physicians to support their workflow, enhance satisfaction, and remove barriers to outstanding patient care.
Elevate the patient experience through intentional process improvements, service‑first culture building, and a commitment to quality.
Drive performance outcomes in areas such as coworker engagement, patient satisfaction, clinical quality, and financial stewardship.
Collaborate with senior leadership—including the Director or VP of Operations—to advance strategic initiatives and strengthen overall business performance.
Embrace continuous improvement, taking ownership of opportunities that enhance efficiency, care delivery, and team success.
This is an impactful leadership opportunity for someone who thrives in a clinical setting, enjoys developing people and processes, and wants to make a meaningful difference in the lives of patients managing pain and complex spine conditions.
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
Application opens on the original posting. We don't process applications.
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Applying for
Practice Manager - Mercy Clinic Spine & Pain